Field Service Technician
5 days ago
Job Summary:
We are seeking a highly motivated and skilled Field Service Technician to join our team at Lorien. As a Field Service Technician, you will be responsible for providing technical support to our clients in the education sector.
About the Role:
Your primary responsibility will be to visit customer sites to diagnose and resolve technical faults and perform break-fix tasks. You will respond to client calls daily, assisting with hardware and software issues.
Key Responsibilities:
- Provide technical support to clients in the education sector
- Diagnose and resolve technical faults at customer sites
- Perform break-fix tasks and maintain equipment
- Respond to client calls and provide timely assistance
- Collaborate with internal teams to resolve complex technical issues
Requirements:
- Valid driving license
- General knowledge of IT systems (Software Installs, Network Connectivity)
- Some knowledge of payment devices (EPOS/POS, etc.) is advantageous
- Excellent communication skills
Benefits:
- Salary £25,000
- Company van, fuel card
- Paid overtime
- 25 days annual leave
About Lorien:
Lorien is a leading provider of technical support services to the education sector. We are committed to delivering high-quality solutions that meet the needs of our clients.
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