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Food Service Operations Manager
2 months ago
Join our team as a Culinary Services Supervisor
We are seeking a dedicated and experienced individual to oversee our catering operations. This role is essential in delivering exceptional service to both staff and customers while leading and inspiring your team to achieve excellence.
Key Services Offered: Breakfast, lunch, evening meals, and hospitality services.
Primary Responsibilities:- Ensure compliance with all contractual obligations.
- Maintain clear communication with management regarding client updates.
- Engage regularly with clients as per established agreements.
- Implement action plans based on client feedback and satisfaction surveys.
- Deliver client hospitality services to the highest standards while identifying opportunities for upselling.
- Ensure proper execution of company promotions where applicable.
- Maintain accurate pricing for all products.
- Analyze and manage in-unit costs effectively.
- Monitor and manage gross profit margins.
- Ensure accurate input and maintenance of cost and sales records.
- Record and minimize food wastage.
- Support, train, and develop team members.
- Monitor labor turnover and ensure full recruitment of the team.
- Implement and review health and safety procedures within the unit.
- Ensure all food is prepared, cooked, and presented according to required standards.
- Manage food ordering processes, including receipt and storage of deliveries.
- Maintain cleanliness in all kitchen and surrounding areas.
- Ensure proper use of all kitchen machinery and equipment.
- Perform additional tasks to support effective food service delivery as needed.
- Proven experience in catering management with a focus on client relations.
- Culinary background is essential.
- Passionate about the food service industry.
- Strong attention to detail.
- Excellent communication skills and ability to work collaboratively.
- Friendly, approachable, and professional demeanor.
- Effective mentoring and leadership skills.
We value your hard work and offer a comprehensive benefits package, including:
- Complimentary meals during shifts.
- Free parking facilities.
- Contributory pension scheme.
- Career development opportunities through our training programs.
- Access to digital healthcare services for you and your family.
- Exclusive discounts on travel and shopping.
- Cash rewards for spending on various brands.
- Wellness and fitness classes to support your well-being.
- Shareable discounts for friends and family.
