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Employee Engagement Specialist
2 months ago
Job Summary
As an Employee Engagement Officer at ISS, you will play a vital role in fostering a positive and inclusive work environment. Your primary focus will be on promoting employee engagement and working closely with Operations Leads to optimize people performance.
Key Responsibilities
- Ensure confidentiality, privacy, and dignity are maintained at all times in accordance with the General Data Protection Regulation.
- Manage a diverse range of ER issues effectively, mitigating any risks to the business and engaging ACAS code of practice to limit employment tribunals.
- Provide advice, guidance, and support to managers regarding people management cases.
- Work alongside the People and Culture team for escalation and complex people cases.
- Ensure guidance is in line with the organization's policies, procedures, and employment law, and identify risks prior to decisions being taken to minimize risk, reputational damage, and financial exposure.
- Support managers in reviewing correspondence and reports relevant to employee relations issues and drafting documentation where expertise dictates.
Professional and Personal Competencies/Qualifications
- Experience in managing people.
- Excellent communication skills (oral and written), influencing, and negotiation skills.
- Able to make presentations, give advice, and communicate effectively.
- Knowledge of standard ACAS policies, grievance, and disciplinary resolution.
- Basic TUPE knowledge and/or experience.
- Microsoft Office, Excel, and PowerPoint.
About ISS
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience and are committed to doing business the right way, taking our corporate responsibility seriously. Our passion is people, and we offer a challenging and exciting career in an organization with people at its heart.
