Software Engineering Manager
4 weeks ago
LexisNexis Intellectual Property Solutions is seeking an experienced Engineering Manager to lead our software reliability engineering team. As a key member of our organization, you will be responsible for overseeing the continuous monitoring and production support of our live systems.
Key Responsibilities:- Lead a team of SREs and Software Engineers in development support, bug fixes, small enhancements, and customer requests for existing, live, and legacy products.
- Monitor, proactively manage, escalate, and resolve issues related to these products, with a focus on reducing response times for customer incidents and software bugs.
- Design, implement, and maintain monitoring tools and processes to ensure continuous tracking of system performance, availability, and security.
- Provide regular reports on system performance, incident metrics, and customer issue resolution to senior management.
- Strong understanding of incident management, monitoring tools, and automation processes.
- Demonstrate proficiency in programming languages and technologies relevant to the supported products (Java,.Net/C#, JS, SQL, React).
- Experience working with multiple cloud platforms (AWS, Azure) as well as DevOps practices including CICD Pipelines, containerization, and orchestration (Kubernetes, Docker).
- Familiarity with automation tools and scripting skills such as Python / JS.
- Generous holiday allowance with the option to buy additional days.
- Health screening, eye care vouchers, and private medical benefits.
- Wellbeing programs.
- Life assurance.
- Access to a competitive contributory pension scheme.
- Save As You Earn share option scheme.
- Travel Season ticket loan.
- Electric Vehicle Scheme.
- Optional Dental Insurance.
- Maternity, paternity, and shared parental leave.
- Employee Assistance Programme.
- Access to emergency care for both the elderly and children.
- Access to an employee discounts scheme via Perks at Work.
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