Software Release Specialist

1 month ago

Cambridge, Cambridgeshire, United Kingdom Darktrace Full time

Darktrace, a pioneer in cyber security AI since 2013, is dedicated to safeguarding organizations against the most sophisticated cyber threats, including ransomware and cloud-based attacks.

With a strong foundation in innovation, our AI Research Centre in Cambridge has established new benchmarks in cyber security, supported by over 130 patents and pending applications.

To explore our advanced technology, please visit our website.

The Release Engineering team is responsible for the entire Darktrace product portfolio, focusing on the development of software updates and ensuring their reliability. This team is instrumental in resolving software challenges, working closely with Support Engineers and serving as a vital link to our Development Team. In this position, you will acquire a comprehensive understanding of significant aspects of the Darktrace product range while having the chance to engage in smaller projects, enabling you to apply and enhance your scripting abilities.

This position is suitable for both seasoned professionals and those at the beginning of their careers.

This is a hybrid role, requiring attendance in the Cambridge office for two days each week.

Key Responsibilities:

  • Diagnosing new and reported issues within the Darktrace platform
  • Facilitating communication between the development and support teams
  • Automating and configuring systems and services.

Required Skills:

  • Strong problem-solving and analytical skills, with the ability to utilize tools and data for troubleshooting and optimization
  • Effective collaboration within a small team with diverse experience levels
  • Interest in cybersecurity, technology businesses, and emerging tech trends
  • Commitment to continuous learning and professional development in the industry
  • Familiarity with Linux command line and/or scripting languages like Python or Bash is a plus
  • Previous experience in a DevOps or QA role is advantageous but not mandatory

Benefits:

  • 23 days of vacation plus all public holidays, increasing to 25 days after two years of service
  • Additional day off for your birthday
  • Private medical insurance
  • Life insurance
  • Pension with a 4% employer contribution
  • Enhanced family leave
  • Confidential employee support
  • Cycle to work scheme

#LI-Hybrid

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