Community Engagement Manager

1 month ago


Manchester, United Kingdom Classpop Full time
About Classpop

Classpop is a platform that enables users to book unique experiences, including dance classes, cooking classes, and floral arranging classes.

Community Team Lead Role

We are seeking a full-time Community Team Lead to lead and assist our community partners, providing support and responding to inquiries through multiple channels.

Key Responsibilities
  • Lead and assist community partners to ensure a seamless experience for users.
  • Provide exceptional support to partners and respond to inquiries in a timely and professional manner.
  • Assist hosts with questions and requests related to the platform, upcoming experiences, and tools.
Requirements
  • Minimum 4 years of experience managing community partners.
  • Ability to analyze data and work efficiently in a home office environment.
  • Proficient in Google Suite and Excel.
  • Experience working with a CRM.
What We Offer
  • 100% remote work environment.


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