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Technology Support Technician
2 months ago
About Academics Ltd:
Academics Ltd is a dedicated Teacher Supply and Recruitment Agency committed to providing high-quality educational staffing solutions.
Role Overview:
We are seeking a skilled ICT Technician to join our team within an educational institution that values innovation and continuous improvement.
Key Responsibilities:
1. Maintain and support departmental computer systems to align with the needs of the Academy.
2. Implement an efficient incident recording system to ensure smooth daily operations.
3. Collaborate with team members to address technical challenges and deliver effective solutions.
4. Contribute to the collective knowledge and support of the IT team to meet the Academy's objectives.
5. Make informed decisions regarding IT support and communicate regularly with ICT Officers.
6. Organize and prioritize workload to maintain effective operations within the Academy.
7. Troubleshoot and resolve technical issues to uphold a high-quality service for staff and students.
8. Investigate situations requiring further attention and escalate to ICT Officers as necessary.
9. Ensure high standards of technical solutions and systems are maintained across the Academy.
The institution is dedicated to safeguarding the welfare of young individuals. The successful candidate will undergo a thorough background check.
We encourage you to consider this opportunity to contribute to a supportive educational environment.
