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Store Operations Supervisor

2 months ago


Livingston, West Lothian, United Kingdom Dunelm Full time

Job Summary

We are seeking a highly skilled and experienced Trading Team Leader to join our team at Dunelm. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities

  • Lead and manage a team of sales colleagues to achieve sales targets and provide excellent customer service.
  • Develop and implement effective merchandising strategies to drive sales and improve customer engagement.
  • Manage store operations, including stock management, visual merchandising, and cash handling.
  • Contribute to the recruitment, training, and development of new colleagues.
  • Collaborate with other team members to achieve business objectives and improve store performance.

Requirements

  • Proven experience in a retail leadership role, with a strong track record of achieving sales targets and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Strong merchandising and visual merchandising skills, with the ability to create engaging and effective store displays.
  • Ability to work flexibly, including evenings and weekends, to meet the needs of the business.
  • Commitment to delivering exceptional customer service and ensuring that our customers receive a positive shopping experience.

About Dunelm

Dunelm is a leading home furnishings retailer, committed to providing our customers with a wide range of high-quality products and exceptional customer service. We are proud to be an inclusive and diverse employer, and we welcome applications from candidates from all backgrounds.