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Contract Delivery Manager

2 months ago


Preston, United Kingdom Integral UK Ltd Full time
Job Summary

We are seeking an experienced Contract Delivery Manager to join our team at Integral UK Ltd. As a key member of our operations team, you will be responsible for delivering high-quality facilities management services to our clients.

Key Responsibilities
  • Manage the delivery of FM services to contracts, taking responsibility for performance, human resource management, health and safety, quality, and profitability.
  • Ensure that the requirements of the Project Agreement and FM Agreement are delivered, in line with the AR's and CMP's.
  • Develop site-specific policies and operational procedures that align with the company's value framework and meet the requirements of the client.
  • Liaise with client representatives to establish positive, constructive relationships based on long-term partnerships.
  • Manage and develop staff, ensuring a positive employment culture, effective training strategies, and high retention levels.
  • Monitor performance and provide formal monthly reports to the client and the Account Director, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks, and opportunities.
  • Practice effective risk management, establishing controls, procedures, health and safety systems, audits, etc., to ensure that services are compliant with legislation and that contingency plans are in place.
  • Manage contract budgets in a cost-effective manner, ensuring value for money is achieved across the board.
  • Report on P&L performance on a monthly and YTD basis, taking full accountability to deliver to budget, minimize aged debt, and actively recover WIP in line with agreed timescales.
  • Ensure that all legislative requirements are met across all facilities.
  • Act as Responsible Person - Legionella for the contract.
  • Work flexibly within the wider IFM team, undertaking any other duties that contribute to growth and profitability.
About Us

We are Integral UK Ltd, a leading facilities and maintenance firm based across the UK. We work with organizations in mechanical, electrical, and fabric works, delivering engineering excellence for our clients. Our team is dedicated to providing high-quality services that meet the needs of our clients.