Hospitality Assistant
2 months ago
About Apex Hotels
We are a leading hospitality company that prides itself on providing exceptional service to our guests. As a Casual Food and Beverage Assistant, you will play a vital role in enhancing the guest experience and contributing to the success of our hotel.
Key Responsibilities
- Provide a warm welcome to our guests and ensure they feel valued and cared for throughout their stay.
- Work across various departments, including the bar, restaurant, conference, and room service facilities, to deliver a seamless and efficient service.
- Develop a thorough knowledge of our menus and food and alcohol standards to provide expert recommendations and advice to our guests.
- Participate in ongoing training and development programs to enhance your skills and knowledge and contribute to the growth and success of the hotel.
- Collaborate with the Food and Beverage team to create a friendly and welcoming environment that promotes guest loyalty and satisfaction.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
- A passion for delivering exceptional customer service and a commitment to providing a warm and welcoming experience for our guests.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
- Strong attention to detail and ability to maintain high standards of quality and presentation.
- A genuine desire to learn and grow with the hotel, with a willingness to take on new challenges and responsibilities.
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