Duty Manager

3 weeks ago


Larbert, Falkirk, United Kingdom SSP Group Full time

Role Overview

The Duty Manager is a key role within our team, responsible for ensuring the smooth operation of our food and beverage outlets. As a Duty Manager, you will be the face of exceptional customer service, providing a warm and welcoming experience for our customers.

Key Responsibilities

  • Manage the day-to-day operations of our food and beverage outlets, ensuring high standards of customer service and food quality.
  • Lead and motivate a team of colleagues, providing guidance and support to ensure they are equipped to deliver excellent customer service.
  • Monitor and control stock levels, ensuring that we have the right products in the right place at the right time.
  • Develop and implement sales and marketing strategies to drive sales and revenue growth.
  • Collaborate with other departments to ensure seamless communication and coordination.

Why Work for SSP?

At SSP, we offer a dynamic and supportive work environment, with opportunities for career growth and development. As a Duty Manager, you will be part of a talented team that is passionate about delivering exceptional customer service and driving business success.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Discounts on food and beverages.
  • Flexible scheduling to accommodate various lifestyles.
  • Access to award-winning training and development programs.

Requirements

To be successful in this role, you will need to have:

  • Excellent customer service skills.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills and attention to detail.

What We Offer

At SSP, we are committed to providing a positive and inclusive work environment. We offer a range of benefits, including:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Discounts on food and beverages.
  • Flexible scheduling to accommodate various lifestyles.
  • Access to award-winning training and development programs.

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