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Client Facing Technical Services Lead

2 months ago

London, Greater London, United Kingdom Bigblue Full time £80,000 - £110,000

Job Title: Technical Support

About the Role:

We are seeking a highly skilled and experienced Technical Support professional to join our team at Bigblue. As a Technical Support Specialist, you will play a critical role in delivering exceptional client service and support to our clients.

Key Responsibilities:

  • Provide technical support and guidance to clients on our M&E solutions
  • Work closely with our Project and Contracts Managers, Surveyors, and Estimators to secure projects and deliver results
  • Develop and maintain strong relationships with Tier 1 subcontractors to ensure a solid supply chain
  • Manage multiple projects simultaneously, prioritizing tasks and utilizing time effectively to meet deadlines

Requirements:

  • Proven experience in technical support and client-facing roles
  • Strong technical knowledge of M&E solutions and industry best practices
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

At Bigblue, we offer a competitive salary range of £80,000 - £110,000, plus lucrative bonuses based on project performance. If you are a motivated and experienced Technical Support professional looking for a new challenge, we encourage you to apply.