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Hospitality Manager
2 months ago
We are seeking a highly motivated and experienced Hospitality Manager to join our team at Moxy Edinburgh Airport.
As a key member of our management team, you will be responsible for leading our food and beverage operations, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Lead Food and Beverage Operations: Oversee the daily operations of our food and beverage outlets, ensuring high-quality service and products.
- Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
- Sales Growth: Develop and implement strategies to increase sales revenue, including menu engineering and promotions.
- Team Management: Supervise and train a team of staff members, providing coaching and feedback to ensure they meet performance expectations.
- Inventory Management: Manage inventory levels, ensuring that stock is ordered and stored efficiently.
- Health and Safety: Ensure that all health and safety procedures are followed, maintaining a clean and safe working environment.
- Brand Standards: Maintain Moxy Marriott brand standards, ensuring that all aspects of the hotel meet the required standards.
- Experience: 2+ years of experience in a similar role, preferably in the hospitality industry.
- Skills: Excellent communication and leadership skills, with the ability to motivate and train a team.
- Knowledge: Knowledge of food safety and licensing laws, as well as hotel systems such as Opera and/or Micros.
- Personal Qualities: High energy, a fearless do-it-yourself attitude, and the ability to work well under pressure.
- Competitive Salary: A competitive salary package, including a commute allowance.
- Benefits: A range of benefits, including a health cash plan, discounted room rates, and enhanced maternity/paternity/adoption pay.
- Opportunities for Growth: Opportunities for career growth and development, with a focus on promoting from within.
