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Clinical Administration Specialist

3 months ago


Sutton Coldfield, Birmingham, United Kingdom Spire Healthcare Full time

Clinical Administration Specialist | Healthcare | Flexible Hours | Competitive Salary with Excellent Benefits | Complimentary Parking

Spire Healthcare is seeking a skilled Clinical Administration Specialist to enhance our team and assist our esteemed medical professionals in delivering exceptional patient care.

In this role, you will provide a high-level administrative support service to healthcare providers, serving as the primary contact for patient inquiries and ensuring a superior customer experience.

Working Schedule: Monday to Friday, 9 am to 5 pm Employment Type: Flexible Key Responsibilities: Delivering a prompt and efficient administrative service to designated healthcare professionals and related teams Engaging with private and NHS patients daily, addressing inquiries and coordinating admissions in a courteous and professional manner Collaborating with insurance firms and other external entities as necessary Composing clinic correspondence, surgical notes, and other documentation Ensuring accurate and timely billing and payment tracking for insured and self-paying patients Facilitating the completion of claim forms with the relevant healthcare provider, maintaining up-to-date financial records Fostering strong working relationships with healthcare providers, administrative teams, nursing staff, and all other hospital departments Overseeing outpatient scheduling as needed, ensuring a seamless appointment and clinic process Managing the theatre schedules of healthcare providers

Ideal Candidate Profile:

Strong educational background with proven literacy and numeracy capabilities Demonstrated success in a similar role, with experience in a variety of administrative or secretarial functions Previous experience in a comparable position is essential Exceptional interpersonal and communication abilities Capacity to establish and maintain effective working relationships, both internally and externally

Employee Benefits:

We provide our employees with a competitive salary and a comprehensive benefits package that includes:

35 days of annual leave, inclusive of public holidays Contributory pension scheme with flexible retirement options 'Spire for You' rewards platform - discounts and cashback opportunities with over 1000 retailers Private health insurance Life insurance Complimentary parking Free DBS checks

Our Core Values

We take pride in our legacy in private healthcare and uphold our organizational values:

Promoting clinical excellence Upholding integrity Passionate about care Simplifying processes Delivering on commitments Achieving and celebrating success together Our workforce is our greatest asset; their commitment, compassion, and pursuit of excellence distinguish Spire Healthcare in the industry.