Customer Delivery Driver/Picker

2 weeks ago

Chigwell, Essex, United Kingdom Wiltshire Farm Foods Full time

About the Role

We are seeking a reliable and customer-focused Delivery Driver to join our team at Wiltshire Farm Foods. As a key member of our delivery team, you will be responsible for delivering frozen meals to our customers in a timely and efficient manner.

Key Responsibilities

  • Deliver frozen meals to customers in a safe and timely manner
  • Use our app to update customers on delivery status
  • Provide exceptional customer service at all times
  • Conduct pre-shift inspections of your vehicle
  • Drive safely and responsibly
  • Clean and refuel your vehicle as needed
  • Communicate with the office team regarding any issues or delays
  • Maintain customer confidentiality
  • Assist the office and picking teams as needed
  • Report any health and safety, stock quality, or mechanical issues

Requirements

  • Experience in a customer service-based role
  • Full UK manual driving license
  • Basic computer literacy, including use of phone apps
  • Evidence of stable work history
  • Basic secondary education

Desirable Qualifications

  • Experience in a multi-drop delivery role
  • Experience in a care-based role
  • Health and safety awareness

Personal Qualities

  • Friendly, approachable, and reliable
  • Passionate about delivering excellent customer service
  • Good attendance and timekeeping

Important Notes

  • You must have held a manual driving license for at least 3 years
  • All offers of employment are subject to a driving assessment, driving license checks, and DBS checks

About Wiltshire Farm Foods

We are a leading food producer for the health and social care sector, providing delicious, nutritious, and sustainable meals for people at home or in care. We are proud to be a Living Wage employer and member of the Ethical Trading Initiative. We support British food and farming and operate a successful program of waste reduction and resource efficiency across our whole business.

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