FOI Coordinator

Job Summary

Dorset Clinical Commissioning Group is seeking a highly skilled and experienced professional to fill the role of FOI Administrator. This position is responsible for managing and maintaining accurate and up-to-date records, ensuring compliance with relevant laws and regulations, and providing exceptional customer service to patients and clients.

Main Responsibilities

• Manage and maintain accurate and up-to-date records, including patient information and correspondence.
• Ensure compliance with relevant laws and regulations, including the Freedom of Information Act and the Data Protection Act.
• Provide exceptional customer service to patients and clients, responding to their queries and concerns in a timely and professional manner.
• Work collaboratively with other teams and departments to ensure seamless communication and coordination.
• Develop and maintain effective relationships with stakeholders, including patients, clients, and healthcare professionals.

Requirements

• NVQ level 2/3 or equivalent award in an appropriate field.
• Demonstrable competence in skills for role.
• Experience in a care-based workplace.
• Experience in care of the older person.
• Demonstrate enthusiasm for providing high standards of patient care.
• Basic computer skills, including entering numbers in a spreadsheet or using email.
• Ability to communicate effectively with patients/clients despite barriers to understanding.
• Ability to work autonomously and manage workload.
• Car owner.
• Full UK Driving Licence.