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Retail Team Leader

2 months ago

Hounslow, Greater London, United Kingdom Superdrug Full time
About the Role

We are seeking a highly motivated and experienced Retail Team Leader to join our team at Superdrug. As a key member of our management team, you will be responsible for supporting the day-to-day business activities and driving sales growth.

Key Responsibilities
  • Support the Management Team: Collaborate with the management team to achieve business objectives and drive sales growth.
  • Drive Sales and Customer Service: Develop and implement strategies to improve sales and customer service standards, ensuring a positive customer experience.
  • Maximise Profit: Work closely with the management team to identify areas for cost reduction and implement initiatives to maximise profit.
About You
  • Experience and Skills: Ideally, you will have supervisory or team leader experience within a fast-paced high street retailer, with a strong understanding of retail Key Performance Indicators (KPIs).
  • Leadership and Coaching: You will have the ability to motivate and coach your team to achieve their full potential, with a focus on developing and improving their skills.
  • Customer Focus: You will be passionate about delivering excellent customer service and ensuring a positive customer experience.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and a range of benefits, including up to 28 days holiday and up to 30% discount for you and a nominated friend or family member.
  • Excellent Training and Development: We are committed to developing our employees and offer excellent training and development opportunities.
  • Great Sales Incentives: We offer great sales incentives to motivate and reward our team members.
  • Enhanced Company Sick Pay and Pregnancy Loss and Support: We offer enhanced company sick pay and pregnancy loss and support to ensure our employees feel valued and supported.