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Registration Officer

2 months ago

Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

Are you a customer-focused individual with a passion for delivering exceptional service? Do you have experience working in a busy office environment and dealing with customers on a face-to-face basis?

We are seeking a skilled Registration Officer to join our team at Hull City Council. As a key member of our team, you will be responsible for providing a professional service to customers, obtaining information by questioning to register life events, and maintaining accurate legal records.

Key responsibilities will include:

  • Providing exceptional customer service and resolving customer queries in a timely and professional manner
  • Collecting and reconciling statutory fees and managing stationery
  • Working collaboratively with colleagues to deliver a range of ceremonies, including marriage, civil partnership, and citizenship ceremonies
  • Developing and maintaining accurate legal records and ensuring compliance with legislation

In return, you can expect a rewarding and challenging role with opportunities for professional development and growth. If you are a motivated and customer-focused individual with excellent communication skills, we would love to hear from you.

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