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Contract Administrator

2 months ago


Motherwell, North Lanarkshire, United Kingdom CBW Staffing Solutions Full time

CBW Staffing Solutions is seeking a highly organized and motivated Contract Support Administrator to join our growing team. In this role, you will play a vital part in ensuring the smooth operation of our client's facilities management contracts.

Reporting directly to the Contracts Manager and Account Manager, your primary responsibility will be managing the workload for up to two contracts. This involves collaborating with internal teams and client helpdesks to track and resolve both planned and reactive tasks nationwide.

Key Responsibilities:
  • Serve as a liaison between internal departments and client help desks, providing updates and ensuring timely closure of nationwide planned and reactive maintenance requests.
  • Prepare comprehensive reports for the Account/Contract Manager and client teams, outlining contract performance and progress.
  • Coordinate accommodations and site permits for engineers and technicians working on-site.
  • Maintain client portals, diligently uploading all necessary certifications and paperwork to ensure compliance.
  • Assist the Account/Contract Manager in developing accurate quotations for clients.
  • Manage the ordering of materials, equipment, and maintain meticulous stock control records.
  • Collaborate with the internal planning team to schedule and book engineers effectively.
  • Support the finance team by providing monthly applications and addressing maintenance billing inquiries to facilitate seamless invoicing processes.
  • Handle any other general administrative duties as required.
Qualifications:
  • Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel is essential.
  • Demonstrated ability to make sound decisions and work independently with minimal supervision.
  • Client-focused approach with a strong commitment to delivering exceptional contract performance.
  • Maintain a calm, organized, and professional demeanor while effectively managing high workloads.

CBW Staffing Solutions offers a competitive salary and benefits package, including:

  • £28,000 per annum
  • 30 days of annual leave
  • Excellent career progression opportunities
  • Company pension plan