Service Delivery Manager

1 day ago


Loughborough, Leicestershire, United Kingdom Mencap Full time
Job Title: Service Manager

About the Role:

We are seeking an experienced Service Manager to join our team at Mencap, a leading charity providing support to people with a learning disability. As a Service Manager, you will be responsible for leading a team of staff and ensuring the delivery of high-quality services to our clients.

Key Responsibilities:

  • Ensure the service is fully compliant with regulatory requirements
  • Practice management and leadership
  • Observing staff to ensure high standards are continuously met
  • Ensure all Health & Safety regulations are met
  • Liaising with families and other stakeholders of the people we support
  • Ensuring the continuous development of the team
  • Competent in using IT

About Mencap:

Mencap is a leader in providing excellent support to people with a learning disability. Our vision is a world where people with a learning disability are valued equally, listened to and included.

What We Offer:

  • 32 days holiday (including bank holidays) increasing to 35 days with long service
  • Service-related sick pay when 6-month probation is completed
  • Eligibility to join Mencap Pension Plan
  • Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover and Income Protection of 50% salary to be triggered at 26 weeks of long-term sickness
  • Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
  • Interest free season ticket loans
  • Discounts and cashback from 3% to 30% at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
  • Free access to round the clock employee assistance program for advice and support
  • Quarterly award scheme and recognition at every 5 years through our YouRock program
  • Access to award winning training and development

Requirements:

To be considered for this role, you must have experience and knowledge within the social care sector, working with people with autism, mental health and behaviours that challenge. You should also have experience leading teams in Learning Disability services. Strong leadership is key to the success of our services.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please click apply now to be considered for this exciting opportunity.



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