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Healthcare Assistant

2 months ago

Leeds, Leeds, United Kingdom LivingCare Group (Fountain Diagnostic) Full time

About the Role

The LivingCare Group (Fountain Diagnostic) is seeking a skilled Healthcare Assistant to join our team as a Patient Support Specialist. As a key member of our care team, you will provide essential support to our Registered Nurses in delivering high-quality patient care.

Key Responsibilities

  • Support the Registered Nurse in implementing an agreed plan of care with the patient, in accordance with instructions and training received.
  • Contribute to a team approach to patient care, working collaboratively with all members of the team to ensure the best possible outcomes.
  • Assist with auditing and stock checks, and manage stock levels as required.
  • Set up and prepare clinical areas in line with service requirements.
  • Contribute to the accuracy and legality of patient care plans and reports.
  • Participate in regular meetings and attend other meetings as requested.
  • Undertake tasks and procedures, in which competency has been assessed and recorded, specific to the care environment.
  • Meet and greet patients, ensuring personal details are checked against provided information.
  • Engage with patients, provide reassurance, and answer questions.
  • Perform administrative duties and case management on system 1.
  • Report data and information via the correct channels.
  • Ensure all processes for carrying out swabbing are followed as per policy.
  • Run POCT devices as per protocol.
  • Obtain adequate verbal consent for swabbing procedures, as per guidance.
  • Prepare swabbing kits for patient arrival.
  • Provide support and assistance to Registered staff.
  • Maintain stock levels, including pharmaceutical products, as directed by the Registered Lead Nurse.
  • Maintain clinic cleanliness and tidiness, adhering to infection control policy and procedures.
  • Receive and convey information from telephone or personal enquiries in a courteous manner.
  • Assist and support Registered Nurses and clerical staff in administrative duties as required.

Person Specification

Experience

  • Healthcare Assistant Experience (Essential)
  • 1 Year of Healthcare Experience (Desirable)
  • Outpatients Experience (Desirable)

Qualifications

  • GCSE grade A to C in English and Maths (Essential)