Sales and Operations Manager

6 days ago

Ashford, Kent, United Kingdom ProFind Full time
Job Description

Job Title: Estate Agency Branch Manager

Job Summary:

We are seeking an experienced and ambitious Branch Manager to lead our estate agency branch in Ashford. As a results-driven individual with strong leadership skills, you will be responsible for driving property sales, delivering excellent customer service, and overseeing the daily operations of the branch.

Key Responsibilities:

  • Sales Leadership: Lead and motivate the sales team to achieve and exceed sales targets, ensuring all leads are maximised and followed through effectively.
  • Branch Performance: Oversee the daily operations of the branch, setting performance targets, managing budgets, and driving profitability. Identify areas for business growth and implement strategies to capitalise on opportunities.
  • Client Engagement: Ensure the highest standards of customer service are maintained, handling client interactions with professionalism and ensuring a smooth sales process from valuation through to completion.
  • Sales Strategy: Implement effective sales strategies to generate new business, secure property listings, and close deals. Proactively drive the branch's presence in the local property market.
  • Team Development: Manage, coach, and develop the sales team, providing support and training to ensure high performance and career growth.
  • Compliance: Ensure all staff adhere to industry regulations and company policies, maintaining compliance with legal requirements.

Requirements:

  • Sales Expertise: Proven background in property sales, ideally within an estate agency, with a strong track record of hitting sales targets.
  • Leadership Skills: Excellent leadership and management abilities, with experience in motivating and developing a sales team.
  • Communication: Outstanding communication and negotiation skills, both written and verbal, with a focus on delivering excellent customer service.
  • Drive for Results: A commercial mindset with a strong drive to achieve results and grow branch performance.
  • Driving Licence: A full, clean driving licence is required.

Benefits:

  • Competitive base salary of £30,000 with OTE of £60,000+
  • £4,000 car allowance
  • Opportunities for career progression within a supportive and ambitious environment
  • Chance to make a real impact in a growing branch

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