Support Professional

1 week ago


London, Greater London, United Kingdom Look Ahead Care Support and Housing Full time
About the Role

We are seeking a highly skilled and compassionate Support Worker to join our Oaklands and St Kilda Service in Ealing. As a Support Worker, you will play a vital role in supporting young people aged 18-25 who may have experienced mental health-related hospital admissions to gain and develop skills for future independent living.

Key Responsibilities
  • Manage a caseload of young people, providing individualized support to help them achieve their goals and develop meaningful relationships.
  • Work collaboratively with other team members to handle administrative responsibilities and ensure the smooth operation of the service.
  • Conduct key work sessions, using innovative and engaging approaches to achieve Support Plan goals.
  • Co-produce ongoing assessment and management of risks with young people, adopting a positive risk-taking attitude.
  • Provide support with daily living activities, including practical assistance to help young people develop independent living skills.
  • Support young people in maintaining a healthy environment, including cleaning their accommodation and promoting good personal hygiene.
  • Assist in recording and reporting customer incidents.
  • Manage referrals, complete assessments, and maintain relevant paperwork.
  • Develop productive relationships with partner organizations to improve service outcomes.
  • Adhere to lone working protocols and maintain high levels of awareness regarding the health and safety of yourself and colleagues.
  • Involving young people in the design, development, and delivery of the service.
  • Encouraging and enabling tenants to pay their rent and avoid personal debt.
  • Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times.
  • Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager.
Requirements
  • Up to NVQ Level 2/3 or equivalent, or experience supporting young people or individuals experiencing mental health challenges.
  • Experience working in complex mental health environments.
About Look Ahead Care Support and Housing

Look Ahead is a leading not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We deliver over 120 services, providing support to around 6,000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.

We have a strong social purpose and live and work by our values:

  • We focus on Excellence and innovation.
  • We are Caring and Compassionate.
  • We are Inclusive and Trusted.
  • We work in Partnership and are One-Team.


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