Security Operations Manager

1 day ago

Leeds, Leeds, United Kingdom Carlisle Support Service Full time
Job Summary

We are seeking a highly motivated and dedicated individual to join our team as a Security Operations Manager. As a key member of our frontline support team, you will be responsible for providing exceptional service and support to our employees, customers, and stakeholders.

Key Responsibilities
  • Provide a visible and proactive security presence to deter incidents and ensure a safe working environment.
  • Manage and supervise a team of security officers at client locations, ensuring effective conflict management and adherence to safety and security procedures.
  • Collaborate with the West Yorkshire Combined Authority management team to build strong working relationships and support the delivery of contractual obligations.
  • Supervise and manage a team of security officers, providing guidance and support to ensure excellent service delivery.
  • Work closely with the account team to deliver exceptional customer service and support.
Requirements
  • Proven experience in a security or customer-facing role, with a strong track record of supervising or managing a team.
  • SIA Guarding or Door Supervision licence.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
About Us

Carlisle Support Services is a leading provider of support services to some of the UK's largest brands. We are committed to delivering exceptional service and support to our employees, customers, and stakeholders. If you are a motivated and dedicated individual who is passionate about delivering excellent service, we would love to hear from you.

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