Exams Officer and Awarding Organisation Coordinator

5 days ago

Birmingham, United Kingdom S Knights Recruitment Full time
About the Role

We are seeking a highly organised and experienced Exams Officer and Awarding Organisation Coordinator to manage and coordinate all exam-related activities. This role will involve overseeing qualifications and certifications across various awarding bodies, arranging End-Point Assessments (EPA), leading External Quality Assurance (EQA) visits, and managing learner data. You will play a key role in ensuring that exam processes run smoothly and qualifications are registered, approved, and certified accurately and on time.

Key Responsibilities
  • Qualification Registrations & Approvals: Manage new qualification and site approval requests for multiple awarding organisations.
  • Claims Processing: Monitor and submit claims for a range of qualifications, ensuring timely EQA visits.
  • End-Point Assessments (EPA): Organise EPA bookings and upload mandatory documents and certificates on relevant platforms.
  • External Quality Assurance (EQA) Visits: Coordinate EQA visits, liaising with centres, quality teams, tutors, and IQAs.
  • Exam Coordination: Oversee exam activities, including functional skills, vocational qualifications, and others. Ensure exams are conducted according to regulations.
  • Data Management: Maintain accurate learner records using PICS software and coordinate with systems like OneFile.
  • Complaints Handling: Act as the complaints officer, resolving issues in line with company policies.
  • Surveys & Feedback: Collect and manage learner feedback to support continuous improvement.
Qualifications & Skills
  • Proven experience: In exam coordination or working with awarding bodies.
  • Familiarity with: PICS or similar learner management systems is advantageous.
  • Strong organisational skills: And attention to detail.
  • Ability to work: Independently and as part of a team.
  • Proficiency in: Microsoft Office (Word, Excel, PowerPoint).
  • Excellent communication skills: Both written and verbal.

S Knights Recruitment are a specialist Employability and Skills recruitment agency. We recruit for Colleges and Training Providers across the UK.

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