Credit Controller

3 days ago


Basingstoke, Hampshire, United Kingdom TD SYNNEX UK Limited Full time

About TD SYNNEX UK Limited

We are a leading provider of technology and business solutions, dedicated to delivering exceptional customer service and driving business growth.

Job Summary

We are seeking a highly motivated and organized Credit Controller to join our team. As a Credit Controller, you will be responsible for collecting cash and managing customer accounts, ensuring timely payment and minimizing bad debt.

Key Responsibilities

  • Collect cash and manage customer accounts to achieve monthly cash and age targets
  • Reduce shortfalls and ensure a collection cycle process is followed
  • Ensure all Age invoices are fully documented and business risk is minimized
  • Timely identification and resolution of queries, actively communicating with customers and internal representatives to resolve outstanding issues and secure payment of overdue debt
  • Take appropriate actions on unpaid accounts, blocking and liaising/escalating to sales
  • Refer customers over limit to credit solutions team and recommend limit reductions where required
  • Reconcile customer statements to produce a concise overview of the account for the customer
  • Prepare legal paperwork for any accounts that need to be passed to the solicitors

Requirements

  • Active and clear communication skills – both written and verbal
  • Problem Solving
  • Relationship Building
  • Excellent Organisation Skills
  • Knowledge of Microsoft Office suite of products

What We Offer

  • A value-based culture with a real sense of community
  • Outstanding benefits package including private healthcare, holiday purchase scheme, increased holiday entitlement with service and additional 'moments that matter' paid time off
  • Enhanced maternity and family leave
  • Benchmarked salary and progression paths
  • Hybrid working environment
  • Employee Assistance Programme
  • An opportunity to study for your CICM qualification
  • Team rewards and recognition programme

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