Lettings Manager Position

1 week ago


Harrogate, North Yorkshire, United Kingdom Invigorate Recruitment Full time
Lettings Manager Job Description

Invigorate Recruitment is seeking an experienced Lettings Manager to join our team in central Harrogate. As a key member of our estate agency team, you will be responsible for driving business growth and delivering exceptional customer service to our clients.

Key Responsibilities:
  • Business Development: Proactively pursue new business opportunities, develop and implement marketing and canvassing plans, and analyse market trends to tailor services and offerings.
  • Lead Generation: Maximise business opportunities by responding to website and online property portal enquiries, and drive lead generation through collaboration with third-party suppliers.
  • Team Management: Provide in-branch training and coaching sessions to staff, conduct one-to-one reviews, and ensure compliance with internal procedures and systems.
  • Customer Service: Provide exceptional customer service throughout the tenancy lifecycle, from initial enquiries to check-out procedures.
  • Compliance: Ensure compliance with all relevant legislation and regulations governing the lettings industry, and oversee the completion of all appropriate sections of checklists and documentation.
Requirements:
  • Experience: Previous experience in a similar role within the UK estate agency industry.
  • Qualifications: Strong understanding of lettings regulations and legal requirements, and relevant qualifications such as ARLA Propertymark membership or equivalent.
  • Skills: Excellent communication and interpersonal skills, proven track record in business development and achieving sales targets, and ability to lead and motivate a team.


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