Floor Manager

2 weeks ago

London, Greater London, United Kingdom Partner Retail Services Full time

Job Summary:

We are seeking a highly skilled and experienced Floor Manager to join our team at Partner Retail Services. As a key member of our retail operations team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

  • Customer Service: Provide outstanding customer service, ensuring that customers receive a personalized and engaging experience.
  • Team Leadership: Lead and motivate a team of retail professionals, fostering a culture of excellence and teamwork.
  • Operational Management: Oversee the day-to-day operations of the store, ensuring that all aspects of the business are running smoothly and efficiently.
  • Performance Management: Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to drive growth.
  • Inventory Management: Manage inventory levels, ensuring that stock is accurately tracked and maintained.
  • Store Visuals: Maintain the visual appeal of the store, ensuring that it is clean, organized, and visually appealing.

Requirements:

  • Leadership Experience: Proven track record in leading and managing teams.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide a personalized and engaging experience.
  • Operational Management: Strong operational management skills, with the ability to oversee the day-to-day operations of the store.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze and resolve complex issues.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development.
  • Collaborative Team Environment: A collaborative and supportive team environment.
  • Employee Discounts: Employee discounts on products and services.

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