Leasehold Management Specialist
3 weeks ago
Job Summary:
The Collections Officer will be responsible for managing a large portfolio of service charge accounts and maintaining contact with account holders to ensure timely payments. They will authorise payment plans, check their maintenance, and liaise with other teams to resolve customer queries.
Key Responsibilities:
- Manage service charge accounts and maintain contact with account holders
- Authorise payment plans and check their maintenance
- Liaise with other teams to resolve customer queries
- Recommend legal action in instances of non-payment
Requirements:
- Good knowledge of leasehold issues, including service charges, repairs, and maintenance responsibilities
- Broad knowledge and awareness of current issues and developments affecting council housing
- Experience in leasehold management and practice, or arrears management
About Novax Recruitment Ltd:
Novax Recruitment Ltd is a leading recruitment agency specialising in the provision of high-quality candidates to the property and construction industries.
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