Deputy Retail Operations Manager

1 week ago

Liverpool, Liverpool, United Kingdom Aramark UK Full time
Deputy Retail Operations Manager

Aramark UK is seeking a dynamic and inspirational hospitality leader to join our team as Deputy Retail Operations Manager at Everton Football Club. The new Bramley-Moore Liverpool stadium is set to be a revolutionary and advanced venue for fan experience in Europe, serving 52,888 fans per matchday.

The role holder will form part of the senior retail operations team and will deputise for the Senior Retail Operations Manager. Together, you will work on the delivery of a diverse and effective, high-volume retail food and beverage operation.

Key Responsibilities:

  • Provide first-class non-event day and event day retail, bar, and third-party concessions operations
  • Uphold and manage business needs and performance expectations and standards
  • Encourage and establish a culture of innovation
  • Champion HSE within the unit and lead by example, ensuring compliance with all legal requirements and regulations
  • Gain an understanding of delivery of financial targets and Key Performance Indicators within areas of responsibility
  • Training and delivery of quality and operational standards and upholding the same
  • Establish excellent relationships with clients, contractors, and other departments
  • Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service

Requirements:

  • Minimum 2 years' experience in retail and beverage environment essential
  • Experience in a multisite outlet, stadium, or event catering environment essential
  • Strong leadership qualities and excellent communicator
  • Strong organisation skills and commercial awareness
  • Standards and quality-driven hands-on management style
  • Effective team player, with a 'can-do' attitude
  • Energetic and fast operator
  • Assertive, calm, works well under pressure
  • Motivated by a passion for quality and great service delivery

About Aramark UK

Aramark is a leading service and solutions provider in the UK. We proudly support clients, partners, and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth.

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