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Lead Kitchen Operations Manager
2 months ago
Position Overview
As a Lead Kitchen Operations Manager at wagamama, you will play a crucial role in our culinary leadership team, assisting the Head Chef in guiding your kitchen staff in alignment with our unique ethos. You will embody our commitment to people, values, and essential leadership qualities. Your primary responsibility will be to ensure that every dish prepared by the kitchen team adheres to our exceptional standards. Additionally, you will oversee the development and progression of your team, ensuring they remain engaged, motivated, and high-performing.
Benefits and Perks
- Bonus scheme offering up to £3,000 annually
- Average weekly tips of £36.96*
- Pension plan
- Comprehensive 6-week training program
- Dry-cleaned chef uniforms provided for each shift
- Free food allowance ranging from £14 to £25 per shift
- 50% discount at wagamama and 30% off at all other trg brands for family and friends
- Opportunities for internal advancement, including fully funded apprenticeship programs
- 28 days of annual leave
- Kintsugi wellness program offering access to counselors, cycle-to-work scheme, and discounted gym and leisure memberships
- Family-friendly policies, including 26 weeks of full pay and 13 weeks of half pay for expectant or adopting individuals
- Financial wellness support, including access to loans repaid through salary for those unexpected financial moments
Candidate Profile
- Proven experience as a Head Chef or Senior Sous Chef, adept at leading a kitchen team and enhancing performance through positive actions in a dynamic and complex environment
- Strong communicator who engages in meaningful conversations with empathy, ensuring team members feel valued and supported
- Proficient in maintaining impeccable food, health, and safety standards in the kitchen
- Knowledgeable in managing kitchen financial performance, including gross profit and stock control
- Experienced in overseeing labor costs and adapting to fluctuating demands
- Aspiring leader who inspires and motivates their team to thrive in their roles and careers
- Passionate about fostering an inclusive environment where all team members feel respected and valued
- Innovative problem solver, capable of making swift decisions under pressure
The Wagamama Philosophy
At wagamama, we embrace the philosophy of kaizen, meaning 'good change', which is central to our identity. This philosophy drives us to continually seek improvement in every aspect of our operations, from our culinary creations to our workplace culture. We are committed to making a positive impact on our communities and the environment.
For over three decades, we have celebrated individuality and diversity, prioritizing personality over perfection. We welcome everyone and their unique stories, promising to support one another in building trust and fostering a collaborative atmosphere. Together, we create safe spaces for open dialogue and genuine connections.
We invite you to bring your unique perspective and experiences to our team.
Be yourself, be wagamama
