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Clinical Pathology Laboratory Support Specialist

3 months ago


Telford, Telford and Wrekin, United Kingdom On Target Recruitment Full time
Job Overview

Company Overview:

  • A leading organization in the diagnostics sector
  • Operates on a global scale
  • A forward-thinking, technologically advanced healthcare enterprise
  • Committed to employee development
  • Provides opportunities for career advancement

Role Overview:

  • This position involves field service engineering and customer support across multiple NHS locations
  • Responsibilities include installations, repairs, and preventive maintenance tasks.
  • Key duties involve diagnosing issues, managing fault ownership, and performing routine maintenance across various equipment
  • Focus on the Clinical Chemistry product line
  • Comprehensive training and product knowledge will be provided

Compensation and Benefits:

  • Competitive salary of £49,700 upon full competency
  • Performance-related bonus of 12% of salary
  • Company vehicle or an allowance of £7200
  • Group Income Protection plan
  • Employee Assistance Program available
  • Pension scheme and Life Assurance included
  • Additional funding for benefits

Candidate Profile:

  • An engineering qualification is essential
  • Experience in clinical pathology laboratories is preferred but not mandatory
  • A driven and ambitious field service professional with a background in high-value equipment
  • Strong knowledge of electro-mechanical systems is beneficial, with training opportunities available
  • Must possess a logical, process-oriented approach and effective time management skills
  • Ability to deliver service support aligned with key performance indicators
  • Quick learner with a mindset geared towards innovation and continuous improvement
  • Experience in customer-facing engineering roles is advantageous
  • Proven troubleshooting capabilities are required
  • Familiarity with electronics, electro-mechanical systems, and IT is important
  • Understanding of Customer Relationship Management is a plus
  • A valid driver's license and the right to work in the UK are mandatory

If you believe this role aligns with your skills and experience, we encourage you to consider this opportunity.

About On Target Recruitment:

On Target Recruitment specializes in placing professionals in sales, technical, and commercial roles across various sectors including Engineering, Construction, Medical & Scientific, and more, ensuring our consultants develop expertise in their respective markets.