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Retail Customer Engagement Specialist

3 months ago

Birkenhead, Wirral, United Kingdom Yours Full time

Retail Sales Consultant

Salary: £11.63 per hour

Position Overview

Are you passionate about delivering exceptional service and being part of a dynamic team that is knowledgeable about our diverse product offerings? If this resonates with you, we would love to hear from you

KEY RESPONSIBILITIES:

  • Maximize sales opportunities and enhance individual customer experiences.
  • Provide outstanding customer service to engage and retain clientele.
  • Manage the cash register and process financial transactions accurately.
  • Restock shelves with our impressive range of products and specialty brands.
  • Assist with regular deliveries and inventory management - our store is bustling.
  • Perform cleaning and maintenance tasks to uphold store standards.
  • Adhere to all company policies and procedures.
  • Take initiative for personal growth and actively pursue improvement opportunities.
  • Uphold Health and Safety standards.

WHAT WE SEEK IN OUR TEAM MEMBERS:

  • A friendly, approachable demeanor is essential.
  • High motivation and a strong desire to excel, coupled with enthusiasm and energy.
  • Proven ability to collaborate effectively within a team and demonstrate initiative.
  • Capacity to adapt to changes and thrive in a fast-paced environment.
  • Experience in customer service roles with direct customer interaction is highly valued.
  • Background in retail, particularly with reputable brands, is advantageous but not mandatory.
  • Understanding of contemporary fashion trends is beneficial.

Note: The stated contracted hours represent a minimum guarantee, with an expectation of flexible working hours, especially during peak periods.

Compensation: £11.63 per hour, applicable to all ages.

About the Company

Yours Clothing is dedicated to offering the best value in the UK retail landscape for curvy customers. Our portfolio includes the big and tall menswear brand, BadRhino, Long Tall Sally for taller women, and our latest addition, PixieGirl Petites. We are rapidly expanding to meet the needs of diverse sizes both in-store and online.

Our ongoing success is driven by innovative thinking and a commitment to listening to our customers, ensuring we deliver fashionable products at competitive prices. The environment at Yours Clothing is fast-paced, constantly evolving, and filled with excitement. We are on a mission to become the leading plus-size fashion retailer in the UK while exploring new and exciting niche markets both domestically and internationally.