Housing Solutions Officer

9 hours ago


Luton, Luton, United Kingdom Connect2Luton Full time
About the Role

We are seeking a skilled Housing Solutions Officer to join our team at Luton Borough Council. As a key member of our front-line team, you will play a crucial role in preventing homelessness and ensuring that care and support needs are met.

Key Responsibilities
  • Determine duties owed towards potentially homeless applicants under the Homelessness Reduction Act 2017
  • Work proactively to provide support to households at risk of homelessness and at the earliest opportunity
  • Manage a caseload and undertake all appropriate investigations necessary to make sound timely decisions
  • Identify clients with support needs and provide respectful, thoughtful, and sensitive support
  • Support the development and delivery of training and/or awareness-raising events and materials for staff, colleagues, partners, and the public relating to homelessness
About You

We are looking for an experienced Housing Solutions Officer with a comprehensive knowledge of housing legislation, welfare reforms, and the Homeless Reduction Act. You will have excellent communication and interpersonal skills, both written and verbal, and be able to manage complex client caseloads and ad-hoc cases. You will also have a good knowledge of administrative and IT systems.

What We Offer
  • A competitive hourly rate of £28-£30 per hour, depending on experience and knowledge
  • The opportunity to work in a hybrid role, with 2-3 days in the office and other days working from home
  • A chance to work with a dedicated team and make a real difference in the lives of our clients


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