Retail Team Leader

2 months ago

WestonsuperMare, North Somerset, United Kingdom Deichmann Full time
{"title": "Retail Supervisor", "description": "Deichmann Retail Supervisor Opportunity

We are seeking a highly motivated and enthusiastic Retail Supervisor to join our team in Weston Super Mare store.

As a Retail Supervisor, you will play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.

Key responsibilities include:

  • Leading and supervising the store team in the absence of the Store Manager.
  • Opening and closing the store, including cashing up and completion of associated administrative duties.
  • Providing excellent levels of customer service and having a strong product knowledge.
  • Leading by example, by recommending and promoting complimentary products with each sale.
  • Assisting management in leading the team to achieve store sales targets and KPIs.
  • Supporting team members as and when required.
  • Ensuring the store is correctly merchandised, product displays are refreshed and inviting to the customer.
  • Processing stock deliveries and store transfers.
  • Dealing with customer queries and complaints.

Personal characteristics required for this role include:

  • Able to take direction from management regarding additional tasks and duties.
  • Previous supervisory experience including cashing up and banking.
  • Self-motivated, with a positive, can-do attitude.
  • Ability to supervise, motivate, coach and work with a team.
  • Strong interpersonal and communication skills.
  • Willingness to approach and serve all customers.
  • The drive to exceed monthly performance targets.
  • Methodical approach to completing daily tasks – including stock SKU management.
  • High levels of attention to detail.

We offer a competitive hourly rate of up to £12.64 per hour + non-contractual, hourly sales commission.

This is a part-time, permanent position and you will be contracted to work 20 hours per week.

Ideal candidate: If you have energy, drive and passion to work in a fast-paced, customer-facing, retail environment, this is the role for you.

", "lang_code": "en-US"}

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