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Leisure Operations Supervisor
3 months ago
Are you passionate about enhancing community wellbeing through recreational activities?
If you are motivated to encourage individuals to lead more active lifestyles and improve their overall health, then Freedom Leisure is the ideal organization for you.
As a not-for-profit leisure organization, we are dedicated to supporting our local communities and reaching underserved groups, promoting increased physical activity and healthier lives. From swimming classes to walking sports and everything in between, we strive to offer enjoyable and inclusive sessions that engage the entire community, both within our facilities and in the surrounding areas.
We provide comprehensive training and significant opportunities for career advancement. With over 100 locations across England and Wales, many of our team members have built rewarding careers with us, driven by their desire to positively impact their communities and enjoy the diverse nature of their roles.
Our Centre Management Team plays a crucial role in delivering services and activities that significantly benefit our local populations. To support this mission, we are seeking full-time Leisure Operations Supervisors to join our team. As a key member of the site staff, you will help ensure the delivery of a wide range of services and guarantee that our patrons have an exceptional experience at our facility.
This position will be dynamic and varied, with no two days being alike. You will enjoy a considerable degree of autonomy, and we welcome your innovative ideas and suggestions. Your responsibilities will include managing a motivated team, organizing events and activities, assisting customers, planning for the facility, and contributing to the enhancement of community wellbeing through leisure.
Key Responsibilities:
- Effectively lead, develop, and inspire a team of operational staff.
- Oversee the daily management and operation of the leisure facility to ensure the highest standards.
- Contribute to and comprehend the business and financial performance of the facility.
- Actively participate as a member of the leisure centre team.
- Demonstrate a commitment to the industry through ongoing professional development.
- Possess experience in problem-solving, customer service, and team management.
- Have a background in a Duty Management or comparable role.
- Exhibit flexibility and confidence in decision-making.
- Ability to think quickly and respond to varying demands.
- RLSS National Pool qualification is desirable, with training available.
Employee Benefits:
We want you to enjoy coming to work, feeling valued and healthy. That’s why we have developed a benefits package tailored to your needs:
- Access to My Staff Shop, our exclusive employee benefits scheme, offering discounts on cinema tickets, travel, high street vouchers, gift cards, leisure activities, and everyday spending.
- Discounted staff membership (including family members).
- Incremental holiday entitlement.
- Employee Assistance Programme providing 24/7 confidential support and professional counselling.
- Company pension scheme.
- Various insurance and savings plans.
- Financial advisory services.
- Tax-efficient Cycle-to-Work and Car Leasing schemes (for salaried staff, subject to earnings).
- Fully funded training and career progression opportunities in a collaborative team environment.
