Telephone Collector

4 weeks ago

Manchester, United Kingdom SF Recruitment (Manchester) Full time

About the Role:

Our client, a leading parking fine operator, is seeking a dedicated and customer-focused Telephone Collector to join their team at SF Recruitment (Manchester). As a key member of the team, you will play a crucial role in recovering debts on behalf of private parking companies.

Key Responsibilities:

  • Make outbound calls to customers to resolve payment issues and recover debts.
  • Utilize a customer-centric approach to build rapport and resolve disputes in a professional manner.
  • Adhere to company policies and procedures to ensure compliance and efficiency.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet targets.
  • Strong customer service skills and a customer-focused approach.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Language Code: en-US

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