Job Summary:

We are seeking a skilled and friendly Front of House Team Member to join our team at Premier Inn in Bradford South. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

• Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
• Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
• Prepare and serve food and beverages to guests, including cocktails and meals.
• Manage cash and card transactions accurately and efficiently.
• Contribute to a positive and inclusive team culture, promoting a culture of respect and empathy.

What We Offer:

• A competitive hourly rate of up to £ per hour.
• A guaranteed 8-12 hours of work per week, allowing you to plan your week with confidence.
• The opportunity to work in a fast-paced and dynamic environment, with opportunities for career progression and development.
• A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on shops, travel, and more.

Requirements:

• Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
• A passion for delivering exceptional customer service and a commitment to ensuring that every guest has a positive experience.
• The ability to work flexibly, including evenings and weekends.
• A willingness to learn and develop new skills, with a commitment to ongoing training and development.

Why Work for Whitbread?

• We are a leading hospitality business, committed to delivering exceptional customer service and creating a positive and inclusive work environment.
• We offer a range of benefits and opportunities for career progression and development.
• We are committed to being an inclusive organisation, welcoming applications from diverse candidates and promoting a culture of respect and empathy.