Service Coordinator

2 weeks ago


Glasgow, Glasgow City, United Kingdom Reed Full time
Service Coordinator

We are seeking a highly organized and communicative Service Coordinator to join our team at Reed. As a Service Coordinator, you will play a vital role in ensuring the smooth operation of our service department.

Key Responsibilities:
  • Manage service calls and customer liaison via SAP Service Module.
  • Plan and coordinate service technicians to meet customer requirements.
  • Maintain accurate records and databases, including SAP.
  • Provide timely updates to customers on their open or ongoing repairs or orders.
  • Liaise with internal departments as required.
  • Perform general administrative duties to support the service department.
Requirements:
  • Previous experience in a fast-paced administrative role.
  • Previous scheduling experience is desirable but not essential.
  • Proficient in MS Excel, Word, and Outlook.
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic environment and meet deadlines.
  • Highly organized with strong prioritization skills.
  • Knowledge of SAP is an advantage but not essential.

We offer a competitive salary and bonus structure, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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