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Retail Store Manager, Luxury Footwear
2 months ago
**Job Summary**
We are seeking a highly skilled and experienced retail store manager to join our team at Kurt Geiger. As an Assistant Manager, you will play a key role in ensuring the highest standards of customer service, team management, and sales performance.
**Key Responsibilities**
- **Customer Service**: Ensure that customer service is of the highest standards at all times, providing a seamless and personalized experience for our customers.
- **Team Management**: Be a role model for your team, setting high standards and expectations, and providing coaching and guidance to ensure individual and team targets are met.
- **Sales and Operations**: Ensure all store and company sales targets, operations goals, policies, and procedures are met and maintained, including managing staff scheduling and payroll budgets.
- **Visual Merchandising**: Maintain a high standard of visual presentation in-store, ensuring that our luxury brand is consistently represented.
- **Employee Relations**: Foster a positive and inclusive work environment, promoting employee engagement and well-being.
- **Brand Protection**: Protect the Kurt Geiger brand, ensuring that all team members meet personal presentation standards and adhere to company policies.
**Requirements**
- Previous retail management experience, preferably in a luxury or fashion-forward brand.
- Proven ability to drive sales and team performance to KPIs.
- Excellent customer service and communication skills.
- Impeccable presentation and attention to detail.
- Ability to work effectively in a fast-paced environment.
**Benefits**
- Competitive basic salary and generous bonus structure.
- Opportunity to work with a leading luxury fashion brand.
- Employee discounts and benefits.
- Professional development and growth opportunities.
