IT Delivery Manager

2 months ago

New York, New York, United Kingdom Canon EMEA Full time
Job Purpose and Summary

The Program & Projects factory team at Canon EMEA will deliver change for projects over 500k, as well as smaller projects and changes owned by the Solution & Adoption division. In a single vendor setting, it is crucial that work and priorities are coordinated across divisions and projects to ensure the right priority sequence can be given to vendor teams.

Your focus will be on tracking and driving running and upcoming actions across the factory, ensuring timely delivery of all associated process elements, such as contracts in place, estimations received, etc.

You will also own budgets for factory deliveries, align and challenge quotes with vendors, and track execution against budget to ensure on-budget delivery.

Key Responsibilities
  • Resolve priority conflicts by challenging teams for alternate approaches, avoiding prioritization without impairing quality and cost.
  • Liaise with the PMO team to ensure accurate forecasting.
  • Liaise with release management and testing teams to identify conflicts needing escalation.
  • Keep an active overview of running and open actions, including contractual actions, resource allocations, estimations, and priority calls.
  • Ensure these are picked up by respective owners and escalated as needed.
  • Setup a structure or tooling to manage requests to the factory, in alignment with PMO.
  • Liaise with and provide clear priority choices for directors in case of delivery conflicts.
  • Take ownership of factory budgets, negotiate effort with vendors, and ensure execution stays within budget.
  • Monitor, own, and drive delivery timelines for all factory deliveries, ensuring optimal results across changes, projects, and programs.
Requirements
  • Bachelor's degree in Computer Science, Computer Engineering, or related business field. Master's degree is a plus.
  • Relevant project management and Agile delivery experience within an ERP environment, preferably across multiple countries and/or regions.
  • Minimal understanding of ERP technical skills, preferably in Oracle R12, SCM, Contract Management.
  • Deep understanding of IT delivery mechanisms, such as Prince2, Agile, Waterfall.
  • Exceptional problem-solving and decision-making capabilities, recognized by alternative solutions, and confident, accurate decision-making coupled with excellent communication and interpersonal skills.
  • Ability to keep track of and balance multiple priority items.
  • First-line negotiation skills to ensure initial estimations are complete, sharp, and realistic.
What We Offer
  • Performance-based bonus of 12.5%
  • 31 days holiday per year
  • Pension plan
  • Bicycle plan
  • Full coverage of public transport costs and partially car costs

Canon EMEA champions hybrid working with a flexible working policy. You will be part of an energetic and innovative environment with over 50 different nationalities. We encourage continuous learning and development with a wide range of resources and support available on demand.

Does this role align with your career expectations? We're excited to hear from you, even if you don't meet all the qualifications.

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