Veterinary Front Desk Coordinator
2 weeks ago
About CVS Group Plc
CVS Group Plc is a leading integrated veterinary services provider in the UK, operating across four main business areas: veterinary practices, diagnostic laboratories, pet crematoria, and e-commerce.
Our organization is built on a passion for animals and a commitment to making pets a priority. We strive to deliver exceptional care and services to our clients and their pets.
About the Role
We are seeking a skilled and compassionate Veterinary Front Desk Coordinator to join our team at Summerleaze Veterinary Hospital. As a key member of our front desk team, you will be responsible for providing a warm and welcoming experience to our clients and their pets.
Key Responsibilities
- Answering phone calls and booking appointments
- Responding to client inquiries and resolving issues
- Registering new clients and completing insurance forms
- Dispensing medications and handling payments
- Providing exceptional customer service and ensuring a positive experience for clients and their pets
Requirements
- Previous reception experience in a veterinary or animal care setting
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in Microsoft Office and other database management systems
What We Offer
We are committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. If you are passionate about animal care and customer service, we encourage you to apply for this exciting opportunity.
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