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Store Manager

2 months ago


Swindon, Swindon, United Kingdom REISS Full time
About the Role

We are seeking an experienced Store Manager to join our team at REISS, a leading luxury fashion brand. As a Store Manager, you will be responsible for leading a high-performing team to deliver exceptional customer service and drive sales growth in our Outlet Store in Swindon.

Key Responsibilities
  • Store Operations: Manage the overall store operations, including stock levels, visual merchandising, and store maintenance.
  • Team Leadership: Lead and develop a team of sales associates to deliver exceptional customer service and achieve sales targets.
  • Customer Experience: Ensure a personalized and tailored service is provided to customers, meeting their needs and exceeding their expectations.
  • Stock Management: Manage stock levels, including ordering, receiving, and inventory control, to minimize loss and maximize sales.
  • Merchandising: Ensure that promotions, sales, and merchandising instructions are carried out to expected standards, driving sales and revenue growth.
  • Talent Management: Recruit, retain, and develop talent within the store, ensuring a high-performing team that delivers exceptional results.
  • Performance Management: Conduct regular performance reviews and probation reviews to ensure team members are meeting expectations and achieving their goals.
Requirements
  • Experience: Previous retail management experience in a similar size operation, preferably in a luxury or premium brand.
  • Skills: Proven track record of increasing overall business performance, delivering exceptional customer service, and managing stock levels and merchandising.
  • Personal Qualities: Self-motivated, focused, and driven to achieve team and individual goals, with excellent communication and leadership skills.
What We Offer
  • Seasonal Business Wear Allowance: A generous allowance to support your professional development and appearance.
  • Employee Discount: A significant discount on our luxury products, allowing you to enjoy the benefits of working with REISS.
  • Rewarding Bonus and Commission Structures: A competitive bonus and commission structure to recognize and reward your achievements.
  • Wellbeing and Financial Support: Access to our Employee Assistance Programme and medical cash plan to support your physical and mental wellbeing.
  • Family-Friendly Policies: Enhanced parental pay and a range of family-friendly policies to support your work-life balance.
  • 25 Days Annual Leave: A generous annual leave allowance to relax and recharge.
  • Employee Referral Scheme: A scheme to recognize and reward your referrals, supporting your professional network.
  • Bespoke Training Programme: A comprehensive training programme to support your development and growth within the company.