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Store Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Frasers Group Full time

Job Summary

We are seeking an exceptional Store Manager to join our team at Flannels Junior in Glasgow. As a Store Manager, you will be responsible for driving sales growth, managing a high-performing team, and delivering exceptional customer service.

Key Responsibilities

  • Maximise sales revenue and exceed targets through effective merchandising, visual displays, and customer engagement.
  • Lead and motivate a team of sales associates to achieve sales targets, provide excellent customer service, and maintain a high level of store presentation.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Manage inventory levels, maintain accurate records, and ensure efficient stockroom operations.
  • Monitor and analyse sales data, customer feedback, and market trends to inform business decisions.
  • Collaborate with the buying team to select and merchandise products that meet customer needs and drive sales growth.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Develop and implement training programs to enhance employee skills and knowledge.
  • Conduct regular performance reviews and provide coaching and feedback to employees.

Requirements

  • Proven track record of success in a retail management role, preferably in the premium sector.
  • Strong leadership and motivational skills, with the ability to inspire and develop a high-performing team.
  • Excellent communication, planning, and organisational skills, with the ability to work effectively in a fast-paced environment.
  • Strong analytical skills, with the ability to interpret sales data and customer feedback.
  • High level of brand awareness and product knowledge, with a passion for fashion retail.
  • Ability to work effectively in a team environment, with a positive and enthusiastic attitude.

Benefits

  • Competitive salary and bonus structure.
  • Opportunities for career development and advancement.
  • Discounted gym membership and 50% in-store uniform discount.
  • Group-wide 20% discount across all Frasers Group brands.
  • Long service awards and recognition programs.