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Service Advisor

2 months ago

Tunbridge Wells, Kent, United Kingdom Prima Ardelle Associates Full time

Job Title: Service Advisor - Automotive Expert

Job Type: Full-time

Location: Tunbridge Wells

Job Description:

We are seeking an experienced Service Advisor to join our team at Prima Ardelle Associates, a leading provider of white-collar staff for progressive companies. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our service department.

Key Responsibilities:

  • Customer Service: Provide excellent customer service, ensuring that customers receive a high level of service and are satisfied with their experience.
  • Vehicle Booking and Repair: Book in vehicles, advise customers on the duration of repairs, and ensure that vehicles are returned to customers in a timely manner.
  • Teamwork: Work collaboratively with our team to deliver excellent service and achieve departmental goals.
  • Administrative Tasks: Perform basic administrative tasks, such as data entry and record-keeping.

Requirements:

  • Customer Service Skills: Excellent customer service skills, with the ability to provide a high level of service to customers.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Technical Skills: Basic knowledge of the motor trade and ability to learn new skills quickly.

What We Offer:

We offer a competitive basic salary, generous commission structure, and additional benefits, as well as excellent career progression opportunities. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.