Accommodation Office Team Leader

1 week ago

Londonderry, United Kingdom Card Factory Full time
Card Factory is a leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We are passionate about celebrating our customers' life moments and are seeking a Team Leader to help us achieve this. The successful candidate will be responsible for reviewing store performance data and contributing to the success of our team. In return, we offer a range of benefits to support your physical, mental, and financial well-being, including a 25% colleague discount, financial wellbeing support, seasonal incentive schemes, and access to a retail management apprenticeship programme. This is an exciting role with genuine prospects for the right candidate. As a Team Leader, you will play a key role in driving sales growth, improving customer satisfaction, and developing the skills of our team members. You will be responsible for leading by example, promoting a positive and inclusive work environment, and ensuring that our stores are well-stocked and visually appealing. If you are a motivated and results-driven individual with a passion for retail, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Lead and motivate a team of retail staff to achieve sales targets and improve customer satisfaction
* Review store performance data to identify areas for improvement and develop strategies to address them
* Collaborate with other teams to drive sales growth and improve operational efficiency
* Develop the skills of team members through training and coaching
* Ensure that stores are well-stocked and visually appealing

**What We Offer:**

* 25% colleague discount in-store and online
* Financial wellbeing support, including financial education tools and salary advance
* Seasonal incentive schemes
* Access to a retail management apprenticeship programme
* Discounts across 100's of UK retailers
* Employee assistance programme - access to tools to support mental, physical, and financial wellbeing
* Enhanced family leave

**About Us:**

Card Factory is a leading specialist retailer of greeting cards, dressings, and gifts. We are passionate about celebrating our customers' life moments and are committed to providing excellent customer service.

If you are a motivated and results-driven individual with a passion for retail, we encourage you to apply for this exciting opportunity.

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