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Houdini's Team Leader

2 months ago

Scotland, United Kingdom Tenpin Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our dynamic team at Houdini's Escape Rooms, part of Tenpin. As a Team Leader, you will play a crucial role in ensuring the centre upholds its high standards of cleanliness, oversees maintenance, and manages marketing resources.

Key Responsibilities
  • Drive team performance and analyze sales figures for accurate forecasting
  • Ensure games are running smoothly and efficiently
  • Oversee maintenance and ensure the centre is clean and well-presented
  • Manage marketing resources and implement effective marketing strategies
Requirements
  • Previous customer service experience
  • Detail-oriented and committed to maintaining high standards of cleanliness and presentation
  • Proven ability to think on your feet and address challenges proactively
  • Flexible availability to meet operational needs
What We Offer
  • Free bowling for family and friends
  • Free food
  • Enhanced maternity, paternity, and adoption leave
  • Medicash health care cash back scheme
  • Employee assistance programme
  • Free counseling
  • Life assurance - 2 x annual salary
  • Long service awards
  • Discretionary bonus scheme
Career Development

We are committed to developing our team members and providing opportunities for career growth. Many of our managers started as team members and have progressed into management or senior roles. If you are looking for a challenging and rewarding role, we encourage you to apply.