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Dental Office Coordinator
2 months ago
About Bupa Dental Care
We are a leading provider of dental care services, committed to delivering high-quality treatment to our patients. Our team of experienced professionals is dedicated to providing exceptional patient care and ensuring a positive experience for all who visit our practice.
Job Summary
We are seeking a highly skilled and organized Receptionist to join our team. As a Receptionist, you will be the first point of contact for our patients and will play a critical role in ensuring the smooth operation of our practice.
Key Responsibilities
- Meet and greet patients, providing a warm and welcoming atmosphere
- Manage patient appointments, including booking and amending schedules
- Handle patient inquiries and concerns in a professional and courteous manner
- Coordinate patient care packages and ensure seamless communication with our clinical team
- Promote and upsell Bupa Dental Care products and services to patients
- Provide exceptional customer service, ensuring patient satisfaction and loyalty
- Support the Practice Manager and clinical team in maintaining a high level of patient care and practice efficiency
- Handle patient payments and maintain accurate financial records
- Ensure confidentiality and maintain patient confidentiality at all times
Requirements
- Previous experience in a reception or administrative role, preferably in a healthcare setting
- Excellent communication and interpersonal skills, with the ability to work effectively with patients and staff
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
- Proficient in Microsoft Office and other administrative software
- Ability to work in a fast-paced environment and adapt to changing circumstances
What We Offer
- Competitive salary and benefits package
- Opportunities for career development and professional growth
- Access to ongoing training and education
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
