Front of House Team Leader
3 weeks ago
We are seeking an experienced and passionate Front of House Team Leader to join our team at Kings Tap, a family-friendly pub in Cheadle Hulme. As a key member of our team, you will be responsible for delivering exceptional customer service, leading by example, and ensuring a warm and welcoming atmosphere for our guests.
Key Responsibilities:- Support and coach your team to provide outstanding customer service
- Work closely with the management team to create and deliver a vision for exceptional guest experiences
- Ensure compliance with company standards and policies in the manager's absence
- Develop and maintain a positive and inclusive team culture
- Award-winning training and development programs to help you grow and succeed
- 25% off food and drink for you and your friends in over 800 sites
- Referral scheme of up to £1,000 per person
- Dental insurance and employee assistance programs
At Stonegate Group, we pride ourselves on being the biggest operator of pubs, bars, and late-night venues in the UK. Our diverse and well-known brands include Slug & Lettuce, Be At One, and Popworld. If you're a people person who's passionate about delivering exceptional customer experiences, we'd love to hear from you.
Please note that we are an equal opportunities employer and welcome applications from candidates with disabilities. If you require reasonable adjustments during the recruitment process, please let us know in advance.
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