Client Support Professional

2 weeks ago


Salisbury, Wiltshire, United Kingdom Greenbean Full time
Job Description

Role Overview

We are seeking a highly skilled Customer Service Executive to join our team at Greenbean. As a key member of our front-line team, you will be responsible for handling customer inquiries and providing exceptional service to our clients.

Key Responsibilities

  • Provide timely and effective responses to customer inquiries via phone and email
  • Utilize available systems and information to resolve customer issues and concerns
  • Collaborate with internal teams to ensure seamless customer service experience
  • Develop and maintain a thorough understanding of our products and services
  • Identify and escalate complex customer issues to senior team members

What We Offer

  • A comprehensive benefits package, including a competitive salary, annual performance-linked bonus, and a range of employee perks
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A chance to work with a leading company in the industry

About You

We are looking for a highly motivated and organized individual with excellent communication and problem-solving skills. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.

Requirements

  • 2+ years of experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills

Why Work with Us

At Greenbean, we are committed to fostering a diverse and inclusive work environment. We believe that our employees are our greatest asset and are dedicated to providing opportunities for growth and development.



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